Pro Utah Remodeling:
43% More Project Capacity
How a custom operations platform eliminated the bottlenecks holding back growth.
43% More Capacity
PROJECT THROUGHPUT
8+ Cities
SERVICE AREA MANAGED
Zero Missed Bids
LEAD TRACKING
The Challenge
Pro Utah Remodeling had the crew, the reputation, and the demand — but their operations were held together with spreadsheets, text messages, and memory. Every new project meant another row in a Google Sheet, another thread in a group chat, and another chance for something to slip through the cracks.
Bids got lost. Schedules overlapped. Client updates required manual follow-ups that ate into billable hours. The team was spending more time managing the business than doing the work, and it was capping how many projects they could take on at once.
They were turning away work — not because they lacked capacity on the job site, but because their back office couldn’t keep up. They needed a system that matched the speed and quality of their actual remodeling work.
What We Built
Custom CRM + Lead Pipeline
We built a purpose-designed CRM that tracks every lead from first contact to signed contract. No more lost inquiries, no more forgotten follow-ups. Every potential project has a status, a next action, and an owner — visible to the whole team in one dashboard.
The pipeline view gives Pro Utah’s leadership instant clarity on what’s coming in, what’s being bid, and what’s been won.
Project Management Hub
Once a project is signed, it flows seamlessly from the CRM into a dedicated project management system. Schedules, milestones, material orders, subcontractor assignments, and client communications all live in one place.
The team can see every active project across all 8+ service cities at a glance, with real-time status updates that eliminate the “where are we on this?” phone calls.
Client Communication Portal
Homeowners get their own view into their project’s progress. Instead of calling the office for updates, they can see timelines, approve change orders, and message the project lead directly through the platform. Fewer interruptions for the crew, more transparency for the client.
Multi-City Operations Dashboard
With projects running across 8+ cities in Utah, Pro Utah needed a bird’s-eye view of their entire operation. We built a dashboard that surfaces crew utilization, project timelines, revenue forecasting, and bottlenecks — so leadership can make decisions based on data instead of gut feel.
The Results
43% More Capacity
The team manages significantly more active projects at once.
No More Spreadsheets
Everything lives in one purpose-built system.
Happier Clients
Fewer calls, fewer missed updates, more transparency.
No Missed Bids
Every lead is tracked from first contact to signed contract.
Before this system, I was spending half my day just trying to figure out where things stood. Now I open one dashboard and I can see every project, every lead, every crew member. We’re taking on more work than ever and nothing falls through the cracks.
Pro Utah Remodeling, Owner